Terms & conditions

At Bicarius Tech Systems, we provide innovative and practical digital solutions for small and medium businesses in Kenya. Our systems – including Rent Management, Gym Management, Wines & Liquor Inventory, POS, and more – are tailored for simplicity, effectiveness, and support. This policy outlines how we handle your data and what you should expect while interacting with our systems.

1. Personal Data We Collect

We collect and process personal information to deliver, improve, and personalize our software. This may include your name, phone number, business name, payment details, and other necessary operational data. All data is handled with care and according to Kenya’s Data Protection Act.

1.1. When you visit our website

We collect your browser type, pages visited, and general activity to improve site performance. This data is collected anonymously using cookies.

1.2. When you register or use our services

We ask for your business name, contact info, and payment preferences to create accounts and provide support. This is never shared with third parties unless legally required.

2. Why We Collect Your Information

We collect data to:

  • Deliver services: Activate and manage your system account, including demos and support.
  • Improve products: Learn how our clients use the systems to refine performance and usability.
  • Provide updates: Inform you of important changes, updates, and new features.

3. Communication Channels

We may reach you via WhatsApp, phone, SMS, or email for bookings, support, or updates. You can opt out of promotional messages at any time.

4. Your Rights

You have full rights to request access to your data, update it, or ask for deletion. Some financial records may be retained due to legal obligations (e.g., tax).

4.1. Consent & Opting Out

Using our systems or website is taken as consent. You can withdraw consent or request data deletion anytime via our support channels.

  • Security: We use secure technologies and encryption to protect your data.
  • Transparency: We'll always be clear about what data we collect and how it’s used.
  • Support: If anything is unclear, you can reach out for personalized assistance anytime.

5. Frequently Asked Questions

  • Do I need technical skills? No. All our systems are easy to use, even for people with little or no tech experience. We offer training and support.
  • How do I book? You can book a demo instantly through WhatsApp. No long forms or delays.
  • Can I pay in installments? Yes, we offer flexible payment options. Talk to us on WhatsApp.
  • Can I use this on my phone? Absolutely! Our systems work smoothly on mobile, tablet, and computer.
  • Is training provided? Yes. We guide you on how to use the system and remain available for questions any time.

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